Week 6: Selection Process

Customer’s often come to us in hope that we can guide them in the selection process. Many come in not having any previous knowledge about natural or man made stones. It is our job to inform and guide customers through the process. This weekend I had many customers who were interested in remnants. Remnants are pieces of stone that are left over from various projects. One customer in particular was interested in a marble, but voiced her concern about the durability. I informed her that in fact marble was a very soft and porous stone. This quickly changed her mind about wanting that product for her vanity. As a designer, I must offer many different options to our clients to create a solution to their design. I found a stone (pictured below) called Macabus. It is a very hard and durable stone that looks like a marble. They quickly fell in love with the material and we were able to move on with the business end of the deal. It is very satisfying being able to help clients find what they have been envisioning.